Surgery Scheduler (REMOTE)

 

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University of Colorado Medicine (CU Medicine) is the region’s largest and most comprehensive multi-specialty physician group practice. Our 3,500 University of Colorado School of Medicine physicians and advanced practice providers bring their unparalleled expertise at the forefront of medicine to deliver trusted, compassionate health care services. CU Medicine also delivers business operations and administrative services to support patients and providers. Our primary and specialty care clinics, along with our partnerships with the top hospitals and facilities in Colorado, provide patients with personalized care in their communities.

Currently we are seeking a motivated Surgery Scheduler to support the team in Plastic and Reconstructive Surgery.

This job can be performed 100% remotely and out of state candidates will be considered.

The Surgery Scheduler (Patient Affairs Coordinator II) will provide administrative support to physicians as it relates to the management of day to day interactions with our patient population and will perform a broad spectrum of duties related to the effective and efficient overall function of the Department.

Duties include, but are not limited to the following:

• Serve as a liaison between patients and physicians for all non-clinical issues.
• Coordinate day to day calendars and logistics for assigned physicians.
• Schedule surgical procedures and clinic appointments across multiple sites of practice.
• Complete insurance prior authorizations and verify patient registration.
• Obtain and upload all necessary documents and lab results prior to appointments and surgery.
• Coordinate treatment care plans across multiple metro Denver locations and specialties.
• Respond to special patient requests such as self-pay estimates, quotes for procedures, and return to work letters.
• Generate correspondence and distribute to patients and referring physicians.
• Schedule and/or attend various key meetings related to the accomplishments of the Department’s clinical activities.
• Confirm upcoming surgery dates and patient appointments.
• Provide cross-coverage as required for other office administrative roles.
• Answer patient calls.
• Perform broad range of high level administrative duties.
• Assist with special projects as assigned.

Requires a high school diploma or equivalent with a minimum of 2 years’ experience in a health-care setting including exposure to complex patient scheduling in an electronic medical record system; bachelor’s degree &/or EPIC experience is highly preferred. Must demonstrate expertise with various computer programs including all MS Office Suite applications. High level verbal and written communication in conjunction with professional telephone etiquette is essential. Must have superior editing and writing abilities suitable for academic standards. Exceptional customer service skills with the ability to maintain a positive attitude at all times and work with diversified customer clientele is required. Must be flexible and capable of handling multiple and shifting priorities. The ability to handle sensitive information in a confidential manner is required. Must demonstrate the ability to act independently, have excellent interpersonal skills, and be able to maintain positive working relationships. Broad knowledge of medical practice front office operations and medical terminology is required. Familiarity with insurance plans, ICD-10/CPT coding and the prior authorization requirements for procedures and tests is a plus.

TO APPLY FOR THIS POSITION, please visit our website at www.cumedicine.us. Reference job #725. All applications MUST be submitted via our website.

CU Medicine is dedicated to ensuring a safe and secure environment for our staff and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees prior to their employment. Additionally, drug and health screenings may be required for some positions. We are an equal opportunity employer.

The listed pay range (or hiring rate) represents CU Medicine’s good faith and reasonable estimate of the range of possible compensation at the time of posting and is based on evaluation of competitive market data.

A variety of factors, including but not limited to, internal equity, experience, and education will be considered when determining the final offer.

CU Medicine provides generous leave, health plans and retirement contributions which take your total compensation beyond the number on your paycheck. Find information about our benefits here

CU Medicine supports a Tobacco Free Workplace Environment which prohibits smoking and the use of tobacco products on CU Medicine property, Anschutz Medical Campus and adjacent business locations.

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