Location: Los Angeles, CA
Salary: $225,000 - $275,000 (DOE)
About Us:
Our client is a Hospice and Home Health company dedicated to providing compassionate, high-quality care to patients and their families in the greater Los Angeles area. We are committed to improving the quality of life for individuals facing serious illnesses, while ensuring they receive the utmost comfort and support within their homes. We are seeking an experienced and motivated Vice President of Operations (VPO) to join our dynamic team and drive operational excellence, growth, and innovation.
Position Overview:
The Vice President of Operations (VPO) is a pivotal leadership role responsible for overseeing the strategic and operational aspects of our Hospice and Home Health services. Reporting directly to the CEO, the VPO will play a crucial role in shaping the company's direction, optimizing operational efficiencies, and maintaining the highest standards of patient care and service delivery.
Key Responsibilities:
Strategic Leadership: Collaborate with the executive team to develop and execute strategic plans that align with the company's mission, vision, and growth objectives.
Operational Excellence: Lead and manage all aspects of Hospice and Home Health operations, ensuring compliance with regulations, policies, and industry best practices.
Team Management: Recruit, train, mentor, and provide leadership to a diverse team of clinical, administrative, and operational staff.
Performance Metrics: Establish and monitor key performance indicators (KPIs) to evaluate and improve the quality of patient care, operational efficiency, and financial performance.
Business Development: Identify growth opportunities, partnerships, and new service offerings to expand the company's presence and impact within the Los Angeles healthcare market.
Regulatory Compliance: Stay current with federal, state, and local regulations and accreditation standards related to Hospice and Home Health services, ensuring full compliance across all operations.
Quality Assurance: Implement quality improvement initiatives to continuously enhance the quality of care, patient outcomes, and customer satisfaction.
Financial Management: Collaborate with the finance team to develop budgets, manage expenses, and optimize revenue streams while maintaining financial sustainability.
Innovation: Drive innovation in service delivery, technology adoption, and operational processes to enhance patient care and maintain a competitive edge.
Community Engagement: Foster strong relationships with healthcare partners, community organizations, and stakeholders to promote the company's services and mission.
Qualifications:
Education: Bachelor's degree in Healthcare Administration, Business Management, or a related field (Master's degree preferred).
Experience: Minimum of 8-10 years of progressive leadership experience in Hospice and Home Health operations, with a proven track record of successful team management and organizational growth.
Licensure: Valid state license or certification in a relevant healthcare discipline (RN, LPN, etc.).
Expertise: In-depth understanding of Hospice and Home Health regulations, compliance, and best practices.
Strategic Thinking: Strong business acumen and the ability to develop and implement strategic plans that drive growth and operational excellence.
Leadership: Exceptional leadership skills, with the ability to inspire, mentor, and develop high-performing teams.
Communication: Excellent verbal and written communication skills, including the ability to interact effectively with diverse stakeholders.
Problem-Solving: Proven ability to identify challenges, develop innovative solutions, and lead teams through complex operational issues.
Technology: Proficiency in healthcare technology solutions and systems.
Ethical Conduct: Commitment to upholding the highest ethical standards and maintaining patient confidentiality.
Benefits:
Competitive salary ranging from $225,000 to $275,000, commensurate with experience.
Comprehensive health, dental, and vision benefits package.
Retirement savings plans.
Professional development opportunities.
Meaningful work that positively impacts the lives of patients and their families.
Collaborative and inclusive company culture.
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